Digital transformation represents the critical response needed by organizations to meet rising customer expectations, deliver scalable individualized experiences, and respond to market forces with ever-increasing levels of business agility.
Digital services and disruptive technologies such as cloud computing, robotics, AI and big data combined with optimized operating models enable organizations to drive innovation and respond to internal and external events quicker and cheaper than ever before.
Whilst digital transformation is, of course, enabled through technology, these observations should remind us that the human dimension is as important as technology. What we stand for and how we behave represent the fundamental concepts of ethics and if organizations want to deliver enduring success in a digital world they will need to ensure that above all, they understand the need to act ethically.
As online shopping surges with no retreat in sight, Retailers are realizing the urgency of adapting their organizational strategy and talent to accommodate the shifting demand toward the digital, omnichannels, and anxiously anticipating the next new technologies on the horizon. The new world of the omnichannel is much more than just web sales. True innovators understand the bigger picture in needing to leverage technology for the absolute and seamless integration of strategies for branding, drive to store, efficient and targeted marketing, loyalty, customer service, distribution and more.
In order to effectively compete for the digital dollar, retailers will have to face the music and understand the need to establish clear career pathing strategies to recruit, grow, develop and support these new age innovators. Companies will also have to determine where the new and increasingly blurring roles of marketing, analytics, planning, social media and mobile will sit within their organizational structure, and how they will ultimately shape their omni-channel strategies.
The pro-activity, pace and dynamism of this sector is encouraging companies to pursue fundamentally different operational and business models. Large healthcare organisations are transforming themselves to capitalize on new scientific breakthroughs that make biologic a major growth opportunity, through restructuring and acquisition.
Biotech leaders are revising their strategy to become attractive acquisition targets. We connect them with the key figures we know across the industry – the scientific experts, corporate leaders and board members with access to the right market contacts.
We assess teams in biotech for potential acquisition and investment, leveraging our knowledge of specialized roles that has made us part of the evolution of the industry.
We engage regularly with cross-functional teams and cross-divisional leaders, through whom we gain early insight into the evolving, inter-disciplinary nature of medical progress. Our reach to this rare business helps clients to understand emerging leaders, mobility & immigration, research funding and remuneration, leveraging search and assessment to achieve the right commercial outcomes.
2019 is off to a strong start, currency fluctuations will have an impact, but we expect the healthy trend to continue across all regions and customer segments. American consumers continue to stand out as a growth-driver for the industry, and are more fashion-savvy and digitally advanced than ever before, accelerating the shift of the industry to the millennial state of mind.
In the Americas, the U.S. luxury market benefitted from a weaker dollar during the crucial holiday season. Tourists from Asia and
Europe boosted key cities while local consumers were drawn to luxury again. Canada is growing while performance in Latin America is mixed. The region as a whole is expected to grow between 3 to 5 percent (at constant exchange rates) in 2019.
Europe was negatively impacted by a stronger euro, which had an impact on purchases by tourists. Some countries benefited from stronger consumption (Russia, France, Switzerland) while UK and Germany experienced a slowdown.
Mainland China is expected to account for the lion’s share of growth in 2019. We forecast this market to grow by 20-22 percent (at constant exchange rates). Brands are learning how to cater to local consumers, often young and heavily influenced by social media.
Across the rest of Asia, Hong Kong and Macau continue on their recovery trajectory. South Korea benefits from visitors from China, but political tensions in the region could have a crucial impact on 2019 growth trends. Our current study shows that, this region could grow by 9-11 percent (at constant exchange rates).